All Systems Operational

DemandTec Support Portal Operational
DemandTec Collaboration Preview ? Operational
90 days ago
100.0 % uptime
Today
PRV8052 Operational
PRV8001 Operational
PRV8053 Operational
PRV8054 Operational
PRV8056 Operational
prvDM8004 Operational
90 days ago
100.0 % uptime
Today
DemandTec Collaboration Production ? Operational
90 days ago
100.0 % uptime
Today
DTI9020 ? Operational
DTI9021 ? Operational
DTI9010 Operational
DTI9011 Operational
DTI9012 Operational
DTI8030 Operational
DTI9013 Operational
DTI9015 Operational
DTI8039 Operational
DTI9016 Operational
90 days ago
100.0 % uptime
Today
DTI9017 Operational
DTI8044 Operational
DemandTec Pricing, Promotions and Markdowns Preview Operational
90 days ago
100.0 % uptime
Today
PRV8004 Operational
PRV8050 Operational
PRV8051 Operational
PRV8006 Operational
PRV8007 Operational
PRV8003 Operational
90 days ago
100.0 % uptime
Today
DemandTec Pricing, Promotions and Markdowns Production Operational
DTI8005 Operational
DTI9000 Operational
DTI9001 Operational
DTI9002 Operational
DTI8020 Operational
DTI8003 Operational
DTI8025 Operational
DTI9004 Operational
SBX1.com Operational
DTI8016 Operational
DTI8039 Operational
sjlsaso1 Operational
DTI9006 Operational
DTI8042 Operational
DTI8031 Operational
DTI8032 Operational
DTI8001 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance: Unified Lifecycle Pricing by DemandTec: Pricing, Promotions, Markdown ***PRODUCTION ENVIRONMENT*** Oct 17, 2025 09:00 - Oct 18, 2025 09:00 PDT

Dear DemandTec User,

This notice is to inform you of scheduled maintenance on:

START (PT): Oct 17, 2025 9:00 AM PDT
END (PT): Oct 18, 2025 9:00 AM PDT

To convert maintenance times to your time zone click here: http://www.timeanddate.com/worldclock/converter.html

Maintenance details: Unified Lifecycle Pricing by DemandTec: Pricing, Promotions, Markdowns Applications will be unavailable during this time.

Please note that if you're expecting the data inbound/outbound within the indicated time frame, it may be processed within the next scheduled data job.

***After the maintenance is completed, please clear the browser cookies and cache.
This will ensure the proper and stable functionality of the application.***

Thank you for your continued usage of DemandTec Applications.
Our goal is to provide our valued customers with the highest level of service and support.
In order to achieve this goal, we occasionally have to interrupt service.
We strive to schedule maintenance during a time that will cause the least amount of disruption and apologize in advance for any inconvenience this may cause.

You can monitor the maintenance status at: https://demandtecbyacoustic.statuspage.io/

If you have questions or concerns, please contact DemandTec Support by sending email to:

*DemandTec Pricing, Promotions, Markdowns: dtppmsupport@acoustic.com

Best Regards,
DemandTec Support

Posted on Oct 08, 2025 - 09:43 PDT

Scheduled Maintenance: Unified Lifecycle Pricing by DemandTec: Pricing, Promotions, Markdown ***PRODUCTION ENVIRONMENT*** Oct 17, 2025 19:30 - Oct 18, 2025 07:30 PDT

Dear DemandTec User,

This notice is to inform you of scheduled maintenance on:

START (PT): Oct 17, 2025 7:30 PM PDT
END (PT): Oct 18, 2025 7:30 AM PDT

To convert maintenance times to your time zone click here: http://www.timeanddate.com/worldclock/converter.html

Maintenance details: Unified Lifecycle Pricing by DemandTec: Pricing, Promotions, Markdowns Applications will be unavailable during this time.

Please note that if you're expecting the data inbound/outbound within the indicated time frame, it may be processed within the next scheduled data job.

***After the maintenance is completed, please clear the browser cookies and cache.
This will ensure the proper and stable functionality of the application.***

Thank you for your continued usage of DemandTec Applications.
Our goal is to provide our valued customers with the highest level of service and support.
In order to achieve this goal, we occasionally have to interrupt service.
We strive to schedule maintenance during a time that will cause the least amount of disruption and apologize in advance for any inconvenience this may cause.

You can monitor the maintenance status at: https://demandtecbyacoustic.statuspage.io/

If you have questions or concerns, please contact DemandTec Support by sending email to:

*DemandTec Pricing, Promotions, Markdowns: dtppmsupport@acoustic.com

Best Regards,
DemandTec Support

Posted on Oct 08, 2025 - 09:44 PDT

Scheduled Maintenance: Unified Lifecycle Pricing by DemandTec: Pricing, Promotions, Markdown ***PRODUCTION ENVIRONMENT*** Oct 17, 2025 19:30 - Oct 18, 2025 07:30 PDT

Dear DemandTec User,

This notice is to inform you of scheduled maintenance on:

START (PT): Oct 17, 2025 7:30 PM PDT
END (PT): Oct 18, 2025 7:30 AM PDT

To convert maintenance times to your time zone click here: http://www.timeanddate.com/worldclock/converter.html

Maintenance details: Unified Lifecycle Pricing by DemandTec: Pricing, Promotions, Markdowns Applications will be unavailable during this time.

Please note that if you're expecting the data inbound/outbound within the indicated time frame, it may be processed within the next scheduled data job.

***After the maintenance is completed, please clear the browser cookies and cache.
This will ensure the proper and stable functionality of the application.***

Thank you for your continued usage of DemandTec Applications.
Our goal is to provide our valued customers with the highest level of service and support.
In order to achieve this goal, we occasionally have to interrupt service.
We strive to schedule maintenance during a time that will cause the least amount of disruption and apologize in advance for any inconvenience this may cause.

You can monitor the maintenance status at: https://demandtecbyacoustic.statuspage.io/

If you have questions or concerns, please contact DemandTec Support by sending email to:

*DemandTec Pricing, Promotions, Markdowns: dtppmsupport@acoustic.com

Best Regards,
DemandTec Support

Posted on Oct 08, 2025 - 09:44 PDT

Scheduled Maintenance: Unified Lifecycle Pricing by DemandTec: Pricing, Promotions, Markdown ***PRODUCTION ENVIRONMENT*** Oct 17, 2025 19:30 - Oct 18, 2025 07:30 PDT

Dear DemandTec User,

This notice is to inform you of scheduled maintenance on:

START (PT): Oct 17, 2025 7:30 PM PDT
END (PT): Oct 18, 2025 7:30 AM PDT

To convert maintenance times to your time zone click here: http://www.timeanddate.com/worldclock/converter.html

Maintenance details: Unified Lifecycle Pricing by DemandTec: Pricing, Promotions, Markdowns Applications will be unavailable during this time.

Please note that if you're expecting the data inbound/outbound within the indicated time frame, it may be processed within the next scheduled data job.

***After the maintenance is completed, please clear the browser cookies and cache.
This will ensure the proper and stable functionality of the application.***

Thank you for your continued usage of DemandTec Applications.
Our goal is to provide our valued customers with the highest level of service and support.
In order to achieve this goal, we occasionally have to interrupt service.
We strive to schedule maintenance during a time that will cause the least amount of disruption and apologize in advance for any inconvenience this may cause.

You can monitor the maintenance status at: https://demandtecbyacoustic.statuspage.io/

If you have questions or concerns, please contact DemandTec Support by sending email to:

*DemandTec Pricing, Promotions, Markdowns: dtppmsupport@acoustic.com

Best Regards,
DemandTec Support

Posted on Oct 08, 2025 - 09:44 PDT
Oct 13, 2025

No incidents reported today.

Oct 12, 2025

No incidents reported.

Oct 11, 2025
Completed - The scheduled maintenance has been completed.
Oct 11, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 19:30 PDT
Scheduled - Dear DemandTec User,

This notice is to inform you of scheduled maintenance on:

Friday, October 10, 2025, 7:30 PM to Saturday, October 11, 2025, 7:30 AM Pacific Time.

To convert maintenance times to your time zone click here: http://www.timeanddate.com/worldclock/converter.html

Maintenance details: Unified Lifecycle Pricing by DemandTec: Pricing, Promotions, Markdowns Applications will be unavailable during this time.

Please note that if you're expecting the data inbound/outbound within the indicated time frame, it may be processed within the next scheduled data job.

***After the maintenance is completed, please clear the browser cookies and cache.
This will ensure the proper and stable functionality of the application.***

Thank you for your continued usage of DemandTec Applications.
Our goal is to provide our valued customers with the highest level of service and support.
In order to achieve this goal, we occasionally have to interrupt service.
We strive to schedule maintenance during a time that will cause the least amount of disruption and apologize in advance for any inconvenience this may cause.

You can monitor the maintenance status at: https://demandtecbyacoustic.statuspage.io/

If you have questions or concerns, please contact DemandTec Support by sending email to:

*DemandTec Pricing, Promotions, Markdowns: dtppmsupport@acoustic.com

Best Regards,
DemandTec Support

Oct 9, 07:11 PDT
Oct 10, 2025
Completed - The scheduled maintenance has been completed.
Oct 10, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 19:00 PDT
Scheduled - Dear DemandTec Collaboration User,

This notice is to inform you of scheduled maintenance on:

Friday, October 10, 2025, 7:00 PM to Friday, October 10, 2025, 10:00 PM Pacific Time.

To convert maintenance times to your time zone click here: http://www.timeanddate.com/worldclock/converter.html

Maintenance details: DemandTec Collaboration will be unavailable during this time.

Please note that if you're expecting the data inbound/outbound within the indicated time frame, it may be processed within the next scheduled data job.

***After the maintenance is completed, please clear the browser cookies and cache.
This will ensure the proper and stable functionality of the application.***


Thank you for your continued usage of DemandTec Applications.
Our goal is to provide our valued customers with the highest level of service and support.
In order to achieve this goal, we occasionally have to interrupt service.
We strive to schedule maintenance during a time that will cause the least amount of disruption and apologize in advance for any inconvenience this may cause.

You can monitor the maintenance status at: https://demandtecbyacoustic.statuspage.io/

If you have questions or concerns, please contact DemandTec Support by sending email to:

*DemandTec Collaboration: dtsupport@acoustic.com

Best Regards,
DemandTec Support

Oct 10, 07:32 PDT
Oct 9, 2025
Completed - The scheduled maintenance has been completed.
Oct 9, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 19:00 PDT
Scheduled - Dear DemandTec Collaboration User,

This notice is to inform you of scheduled maintenance on:

Friday, October 10, 2025, 7:00 PM to Friday, October 10, 2025, 10:00 PM Pacific Time.

To convert maintenance times to your time zone click here: http://www.timeanddate.com/worldclock/converter.html

Maintenance details: DemandTec Collaboration will be unavailable during this time.

Please note that if you're expecting the data inbound/outbound within the indicated time frame, it may be processed within the next scheduled data job.

***After the maintenance is completed, please clear the browser cookies and cache.
This will ensure the proper and stable functionality of the application.***


Thank you for your continued usage of DemandTec Applications.
Our goal is to provide our valued customers with the highest level of service and support.
In order to achieve this goal, we occasionally have to interrupt service.
We strive to schedule maintenance during a time that will cause the least amount of disruption and apologize in advance for any inconvenience this may cause.

You can monitor the maintenance status at: https://demandtecbyacoustic.statuspage.io/

If you have questions or concerns, please contact DemandTec Support by sending email to:

*DemandTec Collaboration: dtsupport@acoustic.com

Best Regards,
DemandTec Support

Oct 9, 07:13 PDT
Oct 8, 2025

No incidents reported.

Oct 7, 2025
Completed - The scheduled maintenance has been completed.
Oct 7, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 19:00 PDT
Scheduled - Dear DemandTec Collaboration User,

This notice is to inform you of scheduled maintenance on:

Tuesday, October 07, 2025 7:00 PM to Tuesday, October 07, 2025 10:00 PM Pacific Time.

To convert maintenance times to your time zone click here: http://www.timeanddate.com/worldclock/converter.html

Maintenance details: DemandTec Collaboration Preview will be unavailable during this time.

Please note that if you're expecting the data inbound/outbound within the indicated time frame, it may be processed within the next scheduled data job.

After the maintenance is completed, please clear the browser cookies and cache.
This will ensure the proper and stable functionality of the application.

***** Preview Environment Only *****

Thank you for your continued usage of DemandTec Applications.
Our goal is to provide our valued customers with the highest level of service and support.
In order to achieve this goal, we occasionally have to interrupt service.
We strive to schedule maintenance during a time that will cause the least amount of disruption and apologize in advance for any inconvenience this may cause.

You can monitor the maintenance status at: https://demandtecbyacoustic.statuspage.io/

If you have questions or concerns, please contact DemandTec Support by sending email to:

*DemandTec Collaboration: dtsupport@acoustic.com

Best Regards,
DemandTec Support

Oct 7, 00:41 PDT
Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025
Completed - The scheduled maintenance has been completed.
Oct 4, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 19:31 PDT
Scheduled - Dear DemandTec User,

This notice is to inform you of scheduled maintenance on:

Friday, October 3, 2025, 7:30 PM to Saturday, October 4, 2025, 7:30 PM Pacific Time.

To convert maintenance times to your time zone click here: http://www.timeanddate.com/worldclock/converter.html

Maintenance details: Unified Lifecycle Pricing by DemandTec: Pricing, Promotions, Markdowns Applications will be unavailable during this time.

Please note that if you're expecting the data inbound/outbound within the indicated time frame, it may be processed within the next scheduled data job.

***After the maintenance is completed, please clear the browser cookies and cache.
This will ensure the proper and stable functionality of the application.***

Thank you for your continued usage of DemandTec Applications.
Our goal is to provide our valued customers with the highest level of service and support.
In order to achieve this goal, we occasionally have to interrupt service.
We strive to schedule maintenance during a time that will cause the least amount of disruption and apologize in advance for any inconvenience this may cause.

You can monitor the maintenance status at: https://demandtecbyacoustic.statuspage.io/

If you have questions or concerns, please contact DemandTec Support by sending email to:

*DemandTec Pricing, Promotions, Markdowns: dtppmsupport@acoustic.com

Best Regards,
DemandTec Support

Oct 2, 10:03 PDT
Completed - The scheduled maintenance has been completed.
Oct 4, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 19:30 PDT
Scheduled - Dear DemandTec User,

This notice is to inform you of scheduled maintenance on:

Friday, October 3, 2025 7:30 PM to Saturday, October 4, 2025 19:30 PM Pacific Time.

To convert maintenance times to your time zone click here: http://www.timeanddate.com/worldclock/converter.html

Maintenance details: Unified Lifecycle Pricing by DemandTec: Pricing, Promotions, Markdowns Applications will be unavailable during this time.

Please note that if you're expecting the data inbound/outbound within the indicated time frame, it may be processed within the next scheduled data job.

***After the maintenance is completed, please clear the browser cookies and cache.
This will ensure the proper and stable functionality of the application.***

Thank you for your continued usage of DemandTec Applications.
Our goal is to provide our valued customers with the highest level of service and support.
In order to achieve this goal, we occasionally have to interrupt service.
We strive to schedule maintenance during a time that will cause the least amount of disruption and apologize in advance for any inconvenience this may cause.

You can monitor the maintenance status at: https://demandtecbyacoustic.statuspage.io/

If you have questions or concerns, please contact DemandTec Support by sending email to:

*DemandTec Pricing, Promotions, Markdowns: dtppmsupport@acoustic.com

Best Regards,
DemandTec Support

Oct 2, 10:08 PDT
Completed - The scheduled maintenance has been completed.
Oct 4, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 19:30 PDT
Scheduled - Dear DemandTec User,

This notice is to inform you of scheduled maintenance on:

Friday, October 3, 2025, 7:30 PM to Saturday, October 4, 2025, 7:30 AM Pacific Time.

To convert maintenance times to your time zone click here: http://www.timeanddate.com/worldclock/converter.html

Maintenance details: Unified Lifecycle Pricing by DemandTec: Pricing, Promotions, Markdowns Applications will be unavailable during this time.

Please note that if you're expecting the data inbound/outbound within the indicated time frame, it may be processed within the next scheduled data job.

***After the maintenance is completed, please clear the browser cookies and cache.
This will ensure the proper and stable functionality of the application.***

Thank you for your continued usage of DemandTec Applications.
Our goal is to provide our valued customers with the highest level of service and support.
In order to achieve this goal, we occasionally have to interrupt service.
We strive to schedule maintenance during a time that will cause the least amount of disruption and apologize in advance for any inconvenience this may cause.

You can monitor the maintenance status at: https://demandtecbyacoustic.statuspage.io/

If you have questions or concerns, please contact DemandTec Support by sending email to:

*DemandTec Pricing, Promotions, Markdowns: dtppmsupport@acoustic.com

Best Regards,
DemandTec Support

Oct 2, 10:06 PDT
Oct 3, 2025
Completed - The scheduled maintenance has been completed.
Oct 3, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 19:00 PDT
Scheduled - Dear DemandTec Collaboration User,

This notice is to inform you of scheduled maintenance on:

Friday, October 3, 2025, 7:00 PM to Friday, October 3, 2025, 10:00 PM Pacific Time.

To convert maintenance times to your time zone click here: http://www.timeanddate.com/worldclock/converter.html

Maintenance details: DemandTec Collaboration will be unavailable during this time.

Please note that if you're expecting the data inbound/outbound within the indicated time frame, it may be processed within the next scheduled data job.

***After the maintenance is completed, please clear the browser cookies and cache.
This will ensure the proper and stable functionality of the application.***


Thank you for your continued usage of DemandTec Applications.
Our goal is to provide our valued customers with the highest level of service and support.
In order to achieve this goal, we occasionally have to interrupt service.
We strive to schedule maintenance during a time that will cause the least amount of disruption and apologize in advance for any inconvenience this may cause.

You can monitor the maintenance status at: https://demandtecbyacoustic.statuspage.io/

If you have questions or concerns, please contact DemandTec Support by sending email to:

*DemandTec Collaboration: dtsupport@acoustic.com

Best Regards,
DemandTec Support

Oct 2, 09:59 PDT
Completed - The scheduled maintenance has been completed.
Oct 3, 06:06 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 05:06 PDT
Scheduled - Dear DemandTec Customer,

Multi-Factor Authentication (MFA) goes live on October 24. To avoid any disruption to your access, please review your login information to ensure it is registered with a valid, individual corporate email address.

When you sign in to DemandTec, you’ll see a prompt with instructions and a link to the MFA User Guide so you can preview the upcoming login steps.

If your login details need to be updated, please contact us at dtsupport@acoustic.com and our team will be happy to assist.

This update is designed to safeguard your account and ensure accurate contact information for your organization.

Thank you,
DemandTec Support Team

Oct 3, 05:05 PDT
Completed - Dear DemandTec Customers,

Please disregard the message you may have just received – it was sent in error.
The mentioned changes were already implemented in July 2025.

If you have any questions, please contact DT Support at dtsupport@acoustic.com


Thank you for your understanding, and apologies for the confusion.

Best regards,
DemandTec Support Team

Oct 3, 04:56 PDT
Scheduled - We’re making improvements to how DemandTec communicates with you by streamlining our email system.
This change will ensure more reliable delivery and make it easier to recognize the type of messages you receive.

What’s Changing?
Starting soon, DemandTec notifications will come from new, dedicated email addresses based on the type of message:

Urgent actions or security-related messages:
* From: critical@notifications.demandtec.com
* Examples: password changes, user deactivation (due to the lack of activity), urgent alerts

Regular notifications and reports:
* From: notify@notifications.demandtec.com
* Examples: System notifications, audit reports, customer data extracts

Marketing communications:
* From: info@news.demandtec.com
* Examples: Newsletters, product updates, campaign messages


What You’ll Notice
* Certain email addresses you’re used to seeing (like noreply@demandtec.com) will be replaced by the new addresses listed above.
* The content and purpose of the messages remain the same – only the sender email is changing.

What You Need to Do
For Admins / IT Teams
* Update your allowlists / spam filters to accept the following new sender addresses:

* notify@notifications.demandtec.com
* critical@notifications.demandtec.com
* info@news.demandtec.com
* IP Address to whitelist: 20.1.207.183

Ensure no automated rules block these new email addresses.

For All Users
* Be aware that messages from DemandTec will now come from new addresses.
* No action is needed on your part, but please do not reply to these system-generated emails. These mailboxes are not monitored.

Jul 4, 04:37 PDT
Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025
Completed - The scheduled maintenance has been completed.
Sep 30, 22:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 19:01 PDT
Scheduled - Dear DemandTec User,

This notice is to inform you of scheduled maintenance on:

Tuesday, September 30, 2025 7:00 PM to Tuesday, September 30, 2025 10:00 PM Pacific Time.

To convert maintenance times to your time zone click here: http://www.timeanddate.com/worldclock/converter.html

Maintenance details: Unified Lifecycle Pricing by DemandTec: Pricing, Promotions, Markdowns Applications will be unavailable during this time.

Please note that if you're expecting the data inbound/outbound within the indicated time frame, it may be processed within the next scheduled data job.

After the maintenance is completed, please clear the browser cookies and cache.
This will ensure the proper and stable functionality of the application.

***** Preview Environment Only *****

Thank you for your continued usage of DemandTec Applications.
Our goal is to provide our valued customers with the highest level of service and support.
In order to achieve this goal, we occasionally have to interrupt service.
We strive to schedule maintenance during a time that will cause the least amount of disruption and apologize in advance for any inconvenience this may cause.

You can monitor the maintenance status at: https://demandtecbyacoustic.statuspage.io/

If you have questions or concerns, please contact DemandTec Support by sending email to:

*DemandTec Pricing, Promotions, Markdowns: dtppmsupport@acoustic.com

Best Regards,
DemandTec Support

Sep 30, 04:49 PDT
Completed - The scheduled maintenance has been completed.
Sep 30, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 19:00 PDT
Scheduled - Dear DemandTec Collaboration User,

This notice is to inform you of scheduled maintenance on:

Tuesday, September 30, 2025 7:00 PM to Tuesday, September 30, 2025 10:00 PM Pacific Time.

To convert maintenance times to your time zone click here: http://www.timeanddate.com/worldclock/converter.html

Maintenance details: DemandTec Collaboration Preview will be unavailable during this time.

Please note that if you're expecting the data inbound/outbound within the indicated time frame, it may be processed within the next scheduled data job.

After the maintenance is completed, please clear the browser cookies and cache.
This will ensure the proper and stable functionality of the application.

***** Preview Environment Only *****

Thank you for your continued usage of DemandTec Applications.
Our goal is to provide our valued customers with the highest level of service and support.
In order to achieve this goal, we occasionally have to interrupt service.
We strive to schedule maintenance during a time that will cause the least amount of disruption and apologize in advance for any inconvenience this may cause.

You can monitor the maintenance status at: https://demandtecbyacoustic.statuspage.io/

If you have questions or concerns, please contact DemandTec Support by sending email to:

*DemandTec Collaboration: dtsupport@acoustic.com

Best Regards,
DemandTec Support

Sep 30, 01:35 PDT
Sep 29, 2025

No incidents reported.